After sales service
The warranty starts on the date that the product is purchased and is valid for 24 months for the machine and 12 months for accessories. Customer must provide valid proof of purchase for warranty. Replacement parts are available for sale after the warranty period is over.
Warranty service will not be provided for the parts as:
× Damage caused by improper use, improper maintenance, or improper storage and force majeure.
× Normal wear and tear.
× Damage caused by unauthorized repairs of the product.
× Re-sold / second-hand items
You can apply for our product warranty service if there is a performance failure during the effective warranty period, please send email to firstname.lastname@example.org. We will get back to you as quickly as possible.